To rent a car, you’ll need to present a valid driver’s license, passport, and a credit card in your name. These documents are necessary for verification and to comply with the UAE’s rental regulations.
The list of documents required for renting a car depends on your country of origin and your status as a UAE resident, tourist, or GCC resident.
For UAE Nationals & Residents:
For GCC Residents:
For Tourists (International Travelers):
Note: If you hold passports from GCC, US, UK, Canada, and some other countries, you can drive with your home country’s license.
To determine if your driving license is valid for driving in the UAE, please visit [link of “driving license valid in UAE”]. This will help you confirm your eligibility for driving a car in Dubai.
At eMan Car Rental, our dedicated customer support team is available 24/7 to assist you with any questions or issues you may have. We are committed to providing personalized attention and ensuring that our clients have an unforgettable experience. Your satisfaction is our priority.
For any roadside assistance, reach out to us using number below:Â
Landline: +971 04 325 1111
Mobile / Whatsapp: +971 55 216 8345
Yes, our rental cars come with comprehensive insurance coverage included in the rental price. This coverage provides peace of mind during your journey, safeguarding you and the vehicle against unforeseen circumstances.
Certainly, we offer a complimentary pick-up and drop-off service across all of Dubai. However, outside Dubai, charges will apply based on the specific location. Our aim is to ensure your car rental experience is not only convenient but also tailored to your needs.
To rent a car, you’ll need to present a valid driver’s license, passport, and a credit card in your name. These documents are necessary for verification and to comply with the UAE’s rental regulations.
The list of documents required for renting a car depends on your country of origin and your status as a UAE resident, tourist, or GCC resident.
For UAE Nationals & Residents:
For GCC Residents:
For Tourists (International Travelers):
Note: If you hold passports from GCC, US, UK, Canada, and some other countries, you can drive with your home country’s license.
To determine if your driving license is valid for driving in the UAE, please visit [link of “driving license valid in UAE”]. This will help you confirm your eligibility for driving a car in Dubai.
Our mileage policy varies depending on the car type and the duration of your rental. Here’s a general breakdown:
Salik refers to the toll road system in the UAE. In our rental cars, each vehicle is equipped with a Salik tag. Whenever a car passes through a Salik toll point, a charge of AED 5 plus VAT is incurred.
Yes, you can cancel your reservation up to 48 hours before the rental start time. We understand that plans may change, and we aim to provide flexibility in our booking process.
In the event your rental vehicle requires servicing or maintenance, please contact eMan Car Rental support team immediately. We will promptly arrange for a replacement vehicle, ensuring minimal disruption to your travels.
Certainly, we offer a complimentary pick-up and drop-off service across all of Dubai. However, outside Dubai, charges will apply based on the specific location. Our aim is to ensure your car rental experience is not only convenient but also tailored to your needs.
Yes, a security deposit is required for your booking. This deposit will be refunded within 30 working days after you return the vehicle.
If you choose to return the vehicle to a location other than the one initially specified in your agreement, a nominal fee may apply. For more information regarding this process and any associated fees, please reach out to our dedicated support team. We are here to assist you in making informed decisions that best suit your needs and preferences.
For the safety of our customers and to preserve the condition of our vehicles, off-road driving is strictly prohibited. Please adhere to this policy to avoid any violations of the rental agreement.
In the unfortunate event of damage to the rental car, you will be responsible for the cost of repairs up to the deductible amount specified in the rental agreement. We recommend driving responsibly and taking necessary precautions to ensure a safe journey.
In the unfortunate event of vehicle theft, please call police at (999) and report the incident immediately, obtain a copy of the police report, and then notify eMan Car Rental support team without any delay. We will guide you through the necessary steps to address the situation.
In the unfortunate event of vehicle theft, please call police at (999) and report the incident immediately, obtain a copy of the police report, and then notify eMan Car Rental support team without any delay. We will guide you through the necessary steps to address the situation.
No, in accordance with our policy, smoking is not permitted in our rental cars. We strive to maintain a clean and comfortable environment for all our customers.
For the safety of our customers and to preserve the condition of our vehicles, off-road driving is strictly prohibited. Please adhere to this policy to avoid any violations of the rental agreement.
To avoid additional charges, return the vehicle with the same fuel level as it was when the vehicle was handed over to the customer. In case of discrepancies, the hirer will be charged the cost of fuel plus a service charge.
All vehicles picked up/dropped off at Dubai Airports will be charged an airport service surcharge. This fee is to cover the added convenience and services provided at airport locations.
